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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Eickhorst

June 4, 2026

5  out of  5
rating by John Eickhorst
"Very friendly and helpful."
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Nicole Howell

June 2, 2026

5  out of  5
rating by Nicole Howell
"Ms. Janice & Ms. Dimitri have been wonderful! I truly appreciate them! State Farm has been really good to me! Professional and knows how to get the job done! My load is much lighter because of them!"
We responded:
"Thank you so much for the 5-star rating, Nicole! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Vicki Thomas

May 22, 2026

5  out of  5
rating by Vicki Thomas
"Awesome customer service! Highly recommend. Fast and friendly!"
We responded:
" Vicki, Thanks for leaving such a great review! We're glad you had a positive experience and we look forward to continuing to exceed your expectations!"
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Laveda

May 19, 2026

5  out of  5
rating by Laveda
"Dimitri was very nice & helpful! She saved me a lot of money today. I will definitely be referring!"
We responded:
"Hello Laveda, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different!"
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Steven Hale

May 19, 2026

5  out of  5
rating by Steven Hale
"Great service by friendly and courteous people."
We responded:
"Hi Steven, We're delighted to hear about your experience! We work hard to provide customers with a great experience and look forward to continuing to do the same for you in the future!"
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Michael Roberts

May 15, 2026

5  out of  5
rating by Michael Roberts
"Great State farm branch! Attitude of the employees are awesome!!!! Highly recommend ✅️✅️"
We responded:
"Michael, We're delighted to hear about your experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. We are always hear for you!"
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Arica Jones

May 14, 2026

5  out of  5
rating by Arica Jones
"Nichole had been great to work with. She was very thorough and patient with me!"
We responded:
"Hello Arica, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you soon."
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Angel A

May 13, 2026

5  out of  5
rating by Angel A
"This is an amazing office to work with. They are always willing to go the extra mile to assist clients with meeting their needs. I highly recommend them to all potential clients."
We responded:
"Dear Angel, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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Philyce Webb

May 8, 2026

5  out of  5
rating by Philyce Webb
"Very helpful and will let you know about all the good deals that you can invest in for a really reasonable price!"
We responded:
"Philyce, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Tanya Jones

April 29, 2026

5  out of  5
rating by Tanya Jones
"I bundle with two vehicles and renter's insurance. Every time I call to pay my premium, customer service is always out of this world. Janis goes above and beyond at State Farm."
We responded:
"Greetings Tanya, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!"
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Gregory Echols

April 28, 2026

5  out of  5
rating by Gregory Echols
"Worked with Nichole Bell and received quotes on multiple investment properties. Want to publicly thank her for her patience and direction in helping our business obtain the best coverage for our properties and vehicles. Job well done!"
We responded:
"Thanks for your 5 star review! I am happy to hear about the wonderful job NIchole did and the excellent service she provided while quoting your investment properties and vehicles! We look forward to doing business with you!"
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Carol Daniels

April 28, 2026

5  out of  5
rating by Carol Daniels
"I have two properties in the St. Louis area. Both are insured by this State Farm office. Dimitri and Janice are terrific! First, I chose this office because of location and proximity to the properties. But second, I wanted to support a woman owned business. I have not been disappointed. My questions have always been answered. Today, we resolved a website issue that has been ongoing a while for me. Janice poked around at State Farm corporate, speaking to various support people until she found the answer. It was really just knowing where to look on the State Farm website, but since not everyone at support for the corporate office knows the answer, it took a while (to find someone who knew). These are great ladies who are willing to help you. I've been with them for at least seven years and they have made my experience with State Farm all the better. It's 2025 and I am still with this office. My situation is complicated, and they always help me figure it out!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joe Clemmer

April 27, 2026

5  out of  5
rating by Joe Clemmer
"Great support from another State Farm agent! We have a Rental Dwelling policy with Dimitri. Her office staff does a wonderful job keeping us informed of our coverages, policy changes, and updates. We hope we'll never have to file a claim, but it's good to know she and her office will be there, if needed."
We responded:
"Dear Joe, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you soon!"
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H Pt

April 24, 2026

5  out of  5
rating by H Pt
"Good people and wonderful costumer service!!!"
We responded:
"Thanks for the kind words! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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Michele Moore

April 22, 2026

5  out of  5
rating by Michele Moore
"The response to my auto insurance claim for verification was fast and professional.."
We responded:
"Michele, Thanks for the great rating! It is our goal to provide prompt, professional & pleasant service to every customer every time! It's so good to know we met your expectations! We are here for you!"
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Donna M Gilmore

April 21, 2026

5  out of  5
rating by Donna M Gilmore
"Claudia was very patient with me. She provided all of the necessary details of my policy so that I understood all the aspects of my policies. I appreciated all of her help. Thank you Claudia"
We responded:
"Thanks for the great review, Donna! We're thrilled that Claudia left such a great impression! We hope to continue exceeding your expectations with great service!"
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David Campbell jr.

April 17, 2026

5  out of  5
rating by David Campbell jr.
"My good friend Janice was wonderful and everyone need to come and see her once again she was great 👍 come to state Farm and show her some love ❤️"
We responded:
"Hello David, Thanks for the great review! It is truly touching to know you think so highly of us! We're glad you had a great experience with Janis and we look forward to continuing to exceed your expectations! See you next time!"
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Bea H

April 11, 2026

5  out of  5
rating by Bea H
"Rosemary is always wonderful, polite and efficient with any questions I have. Thank you Rosemary for the many years of assistance you've provided. Beverly H."
We responded:
"Bea, Thanks for the great review! We are glad to hear that Rosemary always provides excellent service! It is a pleasure to serve you."
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Marilyn Higgins

April 9, 2026

5  out of  5
rating by Marilyn Higgins
"MS Rose Mary , She was so nice and helpful, got me some affordable insurance for my vehicle I all ready has my condo with them, and help me on my condo for special assessments, truly satisfied with their service, Thank You So Much!!!!! Marilyn Higgins"
We responded:
"Hi Marilyn, thanks for choosing us and leaving such a great review! It is so nice to know that Rosemary took great care of you! We look forward to talking with you again soon."
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Christopher Briggs

March 17, 2026

5  out of  5
rating by Christopher Briggs
"Janice very informative good customer service"
We responded:
"Christopher, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing how Janis provided you with excellent service! If you ever need anything please don't hesitate to reach out to our team. We look forward to assisting you again soon."
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Debi Davis

March 4, 2026

5  out of  5
rating by Debi Davis
"Dimitri Owens is a godsend! I have been with State Farm almost 40 years and when my original agent retired, I asked who services his personal SF account. He told me Dimitri is who I needed. She is professional, efficient and makes you feel like family!"
We responded:
"Debi, thank you for kind words. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It is a pleasure to serve you."
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S M

March 2, 2026

5  out of  5
rating by S M
"One of the best insurance agencies. I love the plan that was worked out for me. I would recommend this agency to family and friends."
We responded:
"We're delighted to hear about your experience! We look forward to continuing to exceed your expectations! Referrals are the best compliment you can give! Thank you for your support."
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Grenada Tillman

March 1, 2026

5  out of  5
rating by Grenada Tillman
"I don’t usually leave reviews, but I genuinely had to for State Farm. They have been nothing but honest, respectful, and truly customer-focused from start to finish. Every question I had was answered clearly, and they never tried to sugarcoat anything — they told me exactly what was right, what was wrong, and what would actually help me. You can tell they care about people, not just policies. The level of respect, patience, and effort they show goes above and beyond what I expected. It honestly feels like they’re on your side, making sure you understand everything and are taken care of the right way. I really appreciate the professionalism and genuine support."
We responded:
"Grenada, thank you for taking the time to share your experience. We truly appreciate your recommendation of Dimitri Owens State Farm Agency and we will work hard to continue going above and beyond! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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Brandy Jackson

February 28, 2026

5  out of  5
rating by Brandy Jackson
"Great response time."
We responded:
"We really appreciate the time you took to give us such a great rating! We're here for you anytime!"
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Enferno Muzik

February 19, 2026

5  out of  5
rating by Enferno Muzik
"Always pleasant when call or have an issue. Recommends ways for us to save money! Been with this agent for many years.Made replacing a vehicle seamless!"
We responded:
"Hi Enferno, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."